We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return.
From time to time a dvd or a dvd player has some issues. We recommend you try a different media player. We have had good luck with a free player called VLC Player. We also have a support and DVD Player tab for further support.
All defective products must be returned to our warehouse so that we can get credit for the return and issue new DVD's or a refund if applicable.
Please contact us via our support or contact pages of the support number listed on our home page for any support requests.
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