Return Policy

Return Policy
This policy is governed by our [Terms of Use] and [Private Membership Terms], and is affirmed by member agreement through the required checkbox at the time of order. By participating in this private membership exchange, you agree to the following conditions:

Effective Date: March 13, 2016
Last Updated: August 5, 2025

Membership Consent:
By requesting our products or offerings, you automatically become a valued member of our Private Membership Association. All transactions and exchanges occur exclusively within this private membership framework and are governed by private contract law.

No Returns, Refunds, or Exchanges
Because all offerings are custom-created and provided under private membership, we do not offer returns or refunds. However, we are happy to replace defective or incorrectly fulfilled items at no additional cost.

Please Note:

All products and offerings—including but not limited to digital materials (such as downloadable audio, video, PDFs, and member content) and physical items sent via postal service—are delivered immediately or provided upon request and voluntary donation and are not eligible for return, refund, or exchange.

By proceeding with a download, contribution, or request, you acknowledge and agree that access to all offerings is provided exclusively under private membership and that no refund or reversal is permitted once delivery has occurred.

Once an order has been placed and authored, the fulfillment process is final and cannot be reversed, canceled, or altered under any circumstances. As offerings are made exclusively under private membership and by custom production, all transactions are binding and non-refundable.

Chargebacks and Financial Disputes
All contributions and access to offerings are made under private membership agreement and governed by private contract. As such, members waive the use of public commercial remedies, including chargebacks, refund demands, or disputes through financial institutions. Any concerns must be addressed directly with the association through private administrative remedy as defined in the membership terms.

Defective Item Replacement
If you receive a defective product, please contact us via our Contact Form to initiate a replacement.

Accepted defects include:

• Manufacturing defects
• Workmanship issues
• Fulfillment mistakes (e.g., receiving the wrong DVD or bundle)

Defective items must be returned to our designated fulfillment address before a replacement can be issued.

DVD Playback Issues
Before requesting a replacement, please try:

• A different DVD player or device
• A free software player such as VLC Media Player
• Visiting our DVD Support Page for additional help

Shipping Instructions

• Members are responsible for shipping defective items back for evaluation
• Exchange times vary based on location
• For valuable items, we recommend tracked or insured shipping
• We are not responsible for items lost or damaged during return transit

Jurisdiction Notice
All offerings are made under private contract within our membership trust. This return policy applies exclusively to private members and does not constitute a public commercial guarantee.

For questions or to request a replacement for a defective item, please contact us through our Contact Form.

Thank You!